Wellington Combined Taxis offer you a variety of payment options. You can pay in advance of your ride, or in the taxi. We accept cash, Eftpos/Credit Cards and TaxiCharge products.
Our taxis operate 24/7 – you can order a Wellington Combined taxi at any time of the day or night.
All Taxi drivers must take the passengers accompanied by Disability Assist dog for individuals with disabilities, including guide dogs and other officially recognized dogs. However, individuals accompanied by such dogs must adhere to any reasonable regulations concerning the entry or presence of the dog. While some drivers may allow other animals in their vehicles, it is advisable to confirm this in advance of the trip.
When making a reservation via phone, kindly inform our call takers about the number of passengers travelling, and they will assign a large vehicle based on availability.
For pre-paid items, no problem. We are unable to purchase goods for you, as it is quite common for our drivers to be left out of pocket and have to return items.
In short, no. It is illegal to buy alcohol then sell it on to you without the proper license. Even if the alcohol is pre-paid, we cannot know that it is not destined for a minor. The same applies to cigarettes.
Pre-ordering a taxi gives you priority, and we endeavour to get your cab to you at the required time, but sometimes vagaries of traffic/weather etc. turn even the best laid plans to dust.
No, a taxi van cannot help you move flat.
As a safety measure, we prefer that you do not ask us to knock on your door at night. If you require notice of arrival, please ask the call-taker when placing your order, and we will ring you.
Our drivers can refuse passengers if, on reasonable grounds, they consider:
Any property found in a taxi is required to be dropped at the Wellington Central Police Station within 24 hours if not claimed sooner.
No. By law we are not required to provide car seats. All children must be restrained appropriately, otherwise there is a risk of a fine. For more information, see www.nzta.govt.nz
To ensure transparency, we have our fare schedules displayed on all our taxis. You can find them outside on the front passenger door and inside on the windscreen of every car.
All our taxis run on meters, and the fare is calculated based on the distance travelled and the time taken for the ride. Certain extra charges such as the Airport pick up & drop off fee, phone hire, and additionally, a service fee is applied to every ride are added to the final fare charged to the customer.